Cin7 Core 50+ implementations Shopify & Stripe payment integrations EU · US · APAC 3 regions Odoo · SAP · NetSuite certified AI workflow automation certified MSc Data Science Dalarna 2026 Jira · Notion · Xero proficient B2B SaaS · Fintech · ERP specialist Cin7 Core 50+ implementations Shopify & Stripe payment integrations EU · US · APAC 3 regions Odoo · SAP · NetSuite certified AI workflow automation certified MSc Data Science Dalarna 2026 Jira · Notion · Xero proficient B2B SaaS · Fintech · ERP specialist
Stockholm, Sweden · Open to relocation

Kushmi
Anuththara

ERP & SaaS implementation specialist with 7+ years delivering complex onboarding for international customers across EU, US & APAC.

Implementation Manager Customer Success Business Systems B2B SaaS · Fintech · ERP AI-native workflows
Get in touch View case study
Kushmi Anuththara Chandrasena
50+customers onboarded
7+
Years experience
50+
Customers onboarded
3
Regions: EU · US · APAC
2
Master's degrees
About

Where implementation meets intelligence

I'm a business systems and implementation professional who specialises in taking SaaS and ERP products from signed contract to fully operational — for real customers, under real operational pressure.

Over 7 years I've onboarded 50+ international customers across retail, e-commerce and fintech, configuring platforms like Cin7 Core, Odoo and SAP, resolving integration issues across Shopify, Amazon, Xero and payment gateways.

What sets me apart is the combination: deep hands-on implementation experience, two master's degrees (Project Management + Data Science), and the communication skills to run requirements workshops, train non-technical users, and keep cross-functional delivery on track.

Based in Stockholm. Working in English. Open to Sweden, UK, Ireland, Australia, Netherlands — and remote-first teams globally.

I'm also actively building AI-native workflows — using generative AI to automate onboarding documentation, client communications, and knowledge management. In a world where AI is reshaping SaaS and fintech, I want to be the implementation specialist who combines deep human expertise with the tools that make teams faster.

LocationStockholm, Sweden
AvailabilityImmediately available
Work preferenceHybrid or remote, open to relocation
LanguagesEnglish (professional) · Sinhala (native) · Swedish (basic)
EducationMSc Project Management · MSc Data Science · BSc Software & Business IS (1st Class)
CertificationsOracle NetSuite · Xero Advisor · Databricks · Gen AI Workflow
Target industriesB2B SaaS · ERP · Fintech · E-commerce
Watch me work

See who I am

Two short videos that show what I'm like before the interview. Real delivery. Real communication. Real me.

Video 01
Meet Me
90 seconds. No script, no slides. Just me — who I am, what I've done, and why I'd love to work with you.
90 seconds · Introduction
Video 02
The Go-Live Story
A real story from a real go-live day. Something went wrong. Here's how I thought, what I did, and what I carry forward from it.
3–4 minutes · Storytelling
Interactive case studies

Real implementations. Real results.

Click through the tabs to explore how I work across different platforms and scenarios — from discovery to go-live.

Cin7 CorePrimary platform
Cin7 Core (formerly DEAR Systems)
Cloud ERP for retail and e-commerce. Inventory, purchasing, sales, accounting and multi-channel integrations in one platform.
Customers onboarded50+ over 3.5 years
Best forRetail, e-commerce, wholesale
Complexity
Setup time2–6 weeks typically
My roleSole implementation contact
Product name
SKU
Stock qty
Shopify sync
Odoo
Odoo
Open-source modular ERP. Finance, inventory, CRM, manufacturing — highly customisable for complex business workflows.
Customers onboardedMultiple (WAOConnect 2023)
Best forComplex, multi-department ops
Complexity
Setup time4–12 weeks typically
My roleFunctional consultant
Module
Workflow
User access
Xero sync
Cin7 Core — key insight
The highest-risk moment is always data migration. I enforce multi-pass validation before every import because errors surface immediately at go-live as wrong inventory counts or broken supplier records.
Odoo — key insight
Odoo's power is also its risk: too many modules activated too early overwhelms users. I always start with core workflows only, then layer complexity once the team is confident.
Stripe Shopify Cin7 Core Xero
Fintech payment integration onboarding
Configuring Stripe as a payment gateway within Shopify-connected ERP environments — handling payment reconciliation, failed transaction workflows, refund logic, and accounting sync into Xero.
100%
reconciliation accuracy target
Payment sync timing
Stripe settlements arrive in batches and don't match individual Shopify orders one-to-one. I configured reconciliation to match settlement reports against order totals — eliminating false mismatches in Xero.
Refund & chargeback flows
Refunds in Shopify, reversals in Stripe, credit notes in Xero — all mapped to move in sync so no manual journal entry was required post-refund.
Multi-currency reconciliation
Customers selling internationally faced FX gaps between Stripe settlement and Xero reporting. I configured exchange rate handling and rounding rules to keep books clean across USD, EUR and GBP.
Go-live payment continuity
Built a cutover checklist covering active subscriptions, pending payouts, and webhook re-registration. Zero payment downtime during processor switch — orders kept flowing throughout.
Stripe webhook setup
Tested all event types (payment_intent.succeeded, charge.refunded, payout.paid) in sandbox before touching production. "Verify webhook delivery" is now step one of every payment go-live checklist.
What I carry forward
Payment integrations fail silently more than any other type. The webhook event log is your best friend. I stay available for the full first week post-launch — not just go-live day.
Phase 01
Discovery
  • Requirements sessions
  • Current-state workflow mapping
  • Integration dependency review
  • Written customer sign-off
Phase 02
Configuration
  • Product & warehouse structure
  • Purchasing & sales order flows
  • Data migration templates
  • Multi-pass data validation
Phase 03
Integration
  • Phased channel activation
  • Pre-go-live checklist
  • Tax, currency, sync direction
  • Edge case documentation
Phase 04
Go-live & support
  • Role-specific user training
  • Live go-live monitoring
  • Post-launch stabilisation
  • Customer FAQ docs
Cin7 Core process note
Phase 2 is longest. The data migration template I built over 50 implementations catches ~80% of common issues before go-live. Product structure decisions made here cannot easily be undone.
Odoo process note
Phase 1 is longest. Odoo's flexibility means requirements must be extremely detailed upfront. A vague requirement in discovery becomes an expensive reconfiguration mid-project.

Every integration I've configured, tested and troubleshot across both platforms — each with its own sync logic, edge cases and failure patterns.

Shopify
Amazon Seller Central
Xero
POS systems
Payment gateways
Xero (Odoo)
Amazon (Odoo)
Azure Data Factory
Databricks

Cin7 Core Odoo BI tools

Most common issue — Shopify
Orders placed before integration activation pulling incorrect stock. Fix: activate integrations after a clean stock count and validate sync direction before any live orders.
Most common issue — Xero
Tax code mapping mismatches causing reconciliation failures. Fix: map every tax code in a test run and reconcile dummy transactions before go-live.
✓
50+ customers live across EU, US and APAC over 3.5 years
✓
Repeat support requests reduced with reusable documentation and FAQ templates
✓
Data migration errors reduced by multi-pass validation before every import
✓
Integration issues caught pre-launch via standardised go-live checklist
✓
Scope changes reduced through written requirements sign-off before config
✓
Cross-system consistency improved by standardising validation across all integrations

What I carry forward: The most expensive mistakes in ERP implementation happen when people assume instead of confirm. Discovery, data migration, and the first week live — get those three right, and everything else follows.

Capabilities

Tools, platforms & skills

Implementation & delivery

  • Customer onboarding & go-live support
  • Requirements workshops & sign-off
  • User training (technical & non-technical)
  • Issue tracking & post-launch stabilisation
  • Process documentation & templates
  • Master data migration & validation

SaaS & fintech platforms

  • Cin7 Core · Odoo · SAP · NetSuite
  • Shopify · Amazon Seller Central
  • Xero · POS · Payment gateways
  • Jira — project tracking, sprint planning, issue management
  • Notion — internal wikis, onboarding docs, team knowledge bases
  • Azure Data Factory · Databricks · Power BI

Data & reporting

  • SQL · Python
  • Power BI dashboards & KPI reporting
  • Excel (advanced) · VBA automation
  • Data validation & reconciliation
  • Databricks (Python/SQL)
  • MSc Data Science — Dalarna University 2026

AI & automation

  • Generative AI workflow automation (certified)
  • AI-assisted documentation & knowledge management
  • Prompt engineering for SaaS productivity
  • Automating onboarding templates & client comms with AI
  • Staying current: building AI-native implementation workflows
  • Comfortable working alongside AI tools in fintech & SaaS teams
Experience

Where I've worked

Jan – Oct 2023
WAOConnect · Australia

ERP Functional Consultant

Customer-facing ERP consulting across finance, inventory, purchasing, accounting, POS and e-commerce. Led requirements discussions, configured Odoo and Cin7 Core workflows, and managed Shopify, Amazon and Xero integration issues by reviewing logs, errors and workflow dependencies.

OdooCin7 CoreShopifyXeroPOS
Feb 2019 – Jul 2022
DEAR Systems (Cin7 Core)

ERP Implementation Specialist

Onboarded and supported 50+ international customers through platform setup, workflow configuration, user training, and go-live support across EU, US, and APAC. Sole point of contact from signed contract to fully operational system.

Cin7 CoreShopifyAmazonXeroData migration
Oct 2024 – Mar 2025
Sogeti · Capgemini · Sweden

Business Intelligence Analyst

BI and analytics in a Swedish consulting environment. Built KPI dashboards in Power BI, supported data preparation in Databricks using Python and SQL, and assisted Azure Data Factory workflows. A deliberate step to strengthen my data capability alongside completing my MSc Data Science.

Power BISQLPythonDatabricksAzure
Aug 2022 – Dec 2022
SDP Global · UAE

IT Executive

ERP and CRM data support, reporting, and stakeholder engagement across marketing and logistics. Built Excel and Power BI dashboards to track adoption and operational performance.

ERPCRMPower BIExcel
Contact

Let's have a virtual coffee

Available for new roles

I'm actively exploring implementation, customer success, and business systems roles — in Stockholm, across Europe, or remote. If you're building something and need someone who gets customers live and keeps them happy, I'd love to talk.

Email
kushitec15691@gmail.com
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LinkedIn
linkedin.com/in/kushmi-anuththara
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Phone
+46 739 853 624
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GitHub
github.com/kushitec15691
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